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Consumer Code

As of the 1st July 2014, all Westerhill Homes customers have added protection under the Consumer Code for House Builders 2010.

The Consumer Code sets mandatory requirements that all home builders must meet in their marketing and selling of homes and their after-sales customer services and has been created to ensure that home buyers are:

Treated fairly.

Know what service levels to expect.

Are given reliable information upon which to make their decisions.

Know how to access speedy, low-cost dispute resolution arrangements if they are dissatisfied.

Further information on all aspects of the Consumer Code can be downloaded from